Return Policy

Return Policy for Stanleee 

At Stanleee , we want you to love your purchase. If you are not completely satisfied, you may return your item(s) within 14 days of receiving your order. Please read our return policy below for details:

1. Eligibility for Returns

To be eligible for a return:

  • The item must be unused, unworn, and in its original packaging.
  • All original tags, labels, and accessories must be intact.
  • The return must be initiated within 14 days of the delivery date.

2. Non-Returnable Items

The following items cannot be returned:

  • Personalized or custom-made products.
  • Items purchased on clearance or as part of a final sale.
  • Damaged or altered products caused by the customer.

3. Return Process

To initiate a return:

  1. Contact Us: Email us at [Insert Email Address] with your order number and reason for the return.
  2. Receive Authorization: We will provide you with a Return Merchandise Authorization (RMA) number and return instructions.
  3. Ship the Item: Pack the item securely and ship it to the address provided. Ensure the RMA number is clearly marked on the package.

4. Return Shipping Costs

  • The customer is responsible for the return shipping costs, unless the item is defective or incorrect due to our error.
  • We recommend using a trackable shipping service to ensure your package reaches us.

5. Refunds

  • Once your return is received and inspected, we will notify you via email.
  • If approved, a refund will be processed to your original payment method within 7–10 business days.
  • Original shipping charges are non-refundable unless the return is due to a mistake on our part.

6. Exchanges

  • If you wish to exchange an item, please follow the return process above and place a new order for the desired item.

7. Damaged or Incorrect Items

If you receive a damaged or incorrect item:

  • Contact us within 48 hours of receiving your order.
  • Please include photos of the item and packaging for verification.
  • We will arrange for a replacement or provide a full refund, including shipping costs.